As a trusted local florist, Flowers Edgware is committed to delivering the freshest flowers to every customer, whether we are brightening up your home or enhancing your business environment. Our dedicated team takes pride in sourcing high-quality blooms that meet our strict standards. To give you complete peace of mind, we stand behind a freshness guarantee for every floral arrangement delivered in Edgware and the surrounding areas.
We take great care in preparing and packaging each bouquet to ensure it arrives in perfect condition. Should your flowers arrive visibly damaged, wilted beyond recovery, or in unsatisfactory condition, please notify us immediately on the day of delivery. In this situation, we request a clear photo as evidence of the damage to help us quickly verify the issue. Once confirmed, we will promptly offer you a suitable solution according to your preference.
We guarantee that every bouquet delivered by Flowers Edgware will remain fresh and beautiful for a minimum of 5 days from the date of delivery, provided they are cared for as recommended. Individual flower varieties may have slightly different lifespans, but our team hand-selects each stem to ensure maximum longevity. If your flowers do not meet expectations within this freshness window, please reach out with details and a photo so we can resolve the situation to your satisfaction.
Your satisfaction is our priority. In the rare instance you are unhappy with your order, or if our fresh flowers guarantee has not been met, we offer two flexible resolution options:
Please allow a few business days for refund processing from the time of approval.
If you have any concerns about your flowers, delivery experience, or our service, we welcome your feedback. To make a complaint, contact us within 24 hours of your delivery, providing your order number, a description of the issue, and supporting photos where relevant. Our customer care team will investigate your complaint promptly and keep you updated at every step. We aim to resolve all complaints swiftly and fairly, ensuring your experience with Flowers Edgware is positive.
Flowers Edgware is proud to be a part of the Edgware community, serving local households and businesses with exceptional floral arrangements and attentive service. Our commitment to quality and customer satisfaction has earned us the trust of our neighbours throughout the area. If you have questions or need assistance with your order, our friendly team is always here to help. Thank you for choosing Flowers Edgware – we look forward to bringing you the freshest flowers, every time.
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